Over the course of the program, you will progress through 5 learning concepts:

  • Leadership Coaching Foundations
  • Creating Awareness
  • Language and Emotion
  • Performance and Change
  • The Process and Business of Coaching

Leadership Coaching Foundations

You will explore foundational coaching concepts and their relationship to adult learning theory.

Topics Covered:

  • Connecting leadership and coaching
  • What is coaching?
  • Coaching mindset
  • LCOP coaching model and adult learning perspective
  • Curiosity and judgment
  • Powerful questioning
  • Active listening skills
  • Gordon Model
  • Values coaching

Creating Awareness

You will discover how to be fully present, build trust and establish authenticity with clients.

Topics Covered:

  • Establishing the coaching relationship
  • Technical problems vs. adaptive challenges
  • Mental models
  • Perspectives coaching
  • Presence
  • Establishing trust and intimacy

Language and Emotion

You will learn how to use language and emotions to create purposeful conversations with clients.

Topics Covered:

  • Direct communication skills
  • Ladder of Inference
  • Coaching for emotion
  • Designing actions
  • Planning and goal setting
  • Managing progress and accountability

Performance and Change

You will learn to apply your newfound coaching skills in support of your client’s change journey and goals.

Topics Covered:

  • Change and personal change journey
  • Use of assessments in coaching
  • TTI Success Insights assessment
  • High-performing teams
  • Team Diagnostic assessment
  • Reflective observer

The Process and Business of Coaching

You will discuss the business of coaching and develop your own personal coaching brand.

Topics Covered:

  • Coaching in organizations
  • Coaching using 360 feedback
  • The economics and business of coaching
  • Internal vs. external coaching
  • Completing the coaching relationship
  • Building your personal brand